Returns and Replacements

We understand that circumstances may arise in which products need to be returned to Chain Gang. All Chain Gang Sprockets are 100% guaranteed against manufacturing defects and flaws. If you are unhappy in any way with your Chain Gang Sprocket contact us immediately.

Lifetime Guarantee

If any defects should arise during the period and they result from normal use, Chain Gang will replace the defective product immediately at no expense to you. This includes all related handling and transportation costs (international returns excluded).

Proof of purchase is required in the form of the original invoice. We reserve the right to inspect all returned products to determine the extent to which the warranty policy shall apply.

We will cover the associated freight costs by way of a refund. To have your postage costs refunded, please include the return postage receipt in the box with your golf club. You might need to keep the box open until the post office issues you with this receipt before sealing it and posting it.

Damaged in Transit

Items which arrive damaged will be replaced immediately under our warranty policy as long as they have not been used and so long as there is evidence of a breakage or damage. Contact us immediately if your goods have been damaged in transit.

Incorrect Item Sent

If you receive an item that differs from that which appears on your original invoice, contact us immediately for information on how to exchange the item at no additional cost.